Terms of Service

1. Agreement to Terms

By accessing and using DMCA Claim's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Service Description

DMCA Claim provides automated brand protection services, including:

Image search across web pages to identify unauthorized use
Automated DMCA takedown request generation and submission
Store monitoring and infringement detection
Analytics and reporting on protection activities
Affiliate program participation opportunities

3. Subscription and Payments

Our services are provided on a subscription basis. By subscribing, you agree:

To provide accurate and complete payment information
That Stripe will process your payments securely
To our "No cure, no pay" guarantee terms
That subscription fees are subject to change with notice
To automatic renewal unless cancelled in advance

4. User Obligations

When using our services, you agree to:

Only submit content you own or have rights to protect
Provide accurate information about your intellectual property
Not misuse our automated systems or API services
Maintain the confidentiality of your account credentials
Report any unauthorized use of your account

5. Service Limitations

You acknowledge that:

Our image matching technology may not identify all instances of infringement
Takedown success rates depend on third-party compliance
Service availability may be affected by maintenance or technical issues
We reserve the right to modify or discontinue features
If your brand works with authorized retailers or has multiple store domains, our system may include results from these legitimate websites in search results

6. Data Usage and Privacy

Your use of our services is also governed by our Privacy Policy. We use service providers including Supabase, Stripe, PostHog, Resend, Loops, Firecrawl.dev, PromoteKit, and Sentry to deliver our services. By using our service, you consent to data sharing with these providers as described in our Privacy Policy.

7. Intellectual Property

All content, features, and functionality of our service, including but not limited to our image matching technology, automated systems, and user interface, are owned by DMCA Claim and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

DMCA Claim shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. This includes but is not limited to loss of revenue, profits, or business opportunities.

9. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

12. Contact

For any questions about these Terms, please contact us at: support@dmcaclaim.io